Warranty conditions
At KOPAT, quality and customer satisfaction are paramount. That is why we apply the Dutch legal guarantee. This means that you can count on your purchase meeting the reasonable expectations you may have as a consumer.
What does the guarantee entail?
Should a product prove to be defective within the applicable period, or should it not meet the description and expectations, we will fulfil our obligations. We will ensure that the problem is solved within the legal deadlines, either by repair, replacement or refund, depending on the situation.
More information:
For full details of our warranty conditions, please refer to our General terms and conditions, specifically article 15. We recommend that you read these terms carefully so that you are fully aware of your rights and our obligations.
Questions or problems?
Our customer service team is here to help you. Do you have a question about a product or want to make a warranty claim? If so, please feel free to contact us at:
- Phone: +31 (0)522-226010
- E-mail: info@kopat.nl
- Contact form: Click here
We appreciate your trust in KOPAT and are committed to making your shopping experience as positive and hassle-free as possible.